Start or continue your career in the transportation industry with us

Whether you are new to the industry and looking to start your career or you are an industry veteran and looking for a place to call home, ODS Chauffeured Transportation would like to hear from you. We offer competitive salaries, flexible work schedules, a positive work environment and a chance to work for one of the premier transportation providers in one of the most competitive ground transportation markets in the United States.

Current Openings

Open the description to the roles that we are currently looking for to get a full description of the role and a link to the online application form.

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If you would simply like to let us know that you are available and interested, please feel free to fill out an application. We will keep your information on file for a period of one year. If something opens that fits your qualifications, we’ll be in touch.Apply Now
Auditing Clerk - Accounting Department

SUMMARY

ODS Chauffeured Transportation is Las Vegas’ premier luxury ground transportation provider with a fleet of over 100 vehicles and more than 250 team members. We are currently in need of an Auditing Clerk that will perform a key supporting role in the Accounting Department, reporting directly to the Accounting Manager/Supervisor. In this role, the selected candidate, under the direct supervision of the Accounting Manager/Supervisor and assisting other members of management will be responsible for performing the daily audit of all chauffeur trip sheets. Since the chauffeurs are the life blood of the company, this role is very vital in ensuring accuracy with billing, payment processing, consolidating all daily reports and functions. These functions assist all levels of management to make decisions daily to continue to make the company a well-respected and highly requested service organization.

Some of the duties of this role include data entry, reconciliation, balancing and billing and other duties as assigned. In this role, you will be responsible for properly maintaining department files, including daily reports and any required backup materials, as well as accurately completing the daily billing process through our software, review our GPS logs records, and research and respond to credit card questions and/or disputes.

QUALIFICATIONS

  • Education – High school diploma or equivalent; College education (Associates degree or better) preferred.
  • Must possess excellent customer service skills and speak in a pleasant, helpful and understandable tone of voice.
  • Experience – 2+ years’ experience in an accounting setting preferably with auditing experience.
    • Experience with computers with a with a functional knowledge of software such as Microsoft Word, Excel and Outlook, and the use of the internet and cloud based software based solutions.
    • Experience in making collection calls and following up on the collection process to ensure that the company receives all money owed.
    • Experience in typing at least a minimum of 30 wpm with strong attention to detail as we are involved in heavy data entry, reconciliation, balancing and billing.
  • Communications skills – Clear and concise oral and written communication skills including good grammar are important; You will be communicating with the company management team on a regular basis.

RESPONSIBILITIES

  • Collate daily business results data into easily understandable performance metrics; email the supporting documentation to appropriate management personnel and understand and explain the basis of the information that has been communicated.
  • Follow detailed procedures for the daily audit process and all related tasks from start to finish, ensuring a high degree of accuracy throughout the process and in the final materials.
  • Leverage our GPS software to compare against the chauffeur’s trip sheets to ensure the accuracy of recording reservations on their paperwork.
  • Answer phones and provide clear and precise information regarding current and past reservations to support our affiliates and long-time account holders.
  • Research and respond to reservation based, credit card based, payment based questions and/or disputes via email or telephone and provide a fair and honest answer to the requestor.
  • Ability to perform collection calls to ensure the company receives the money owed in a timely and consistent manner.

Apply Now

Systems Administrator

SUMMARY

ODS Chauffeured Transportation is Las Vegas’ premier luxury ground transportation provider with a fleet of over 100 vehicles and more than 250 team members. We are currently in need of a Systems Administrator that will perform a key support role reporting directly to the General Manager / COO of the company. In this role, the selected candidate, under the direct supervision of the GM/COO and with outside assistance from IT service provider partners, contractors and vendors, will be responsible for managing internal systems and equipment including all desktop and laptop computers, printers, network equipment, and all cloud and on-premise software systems. Additionally, the selected candidate will assist with the management of the ODS website, assist with the ongoing development and management of ODS intranet systems and help coordinate and maintain ODS’s online presence.

Although this role has wide ranging responsibilities and expectations, we are not looking for a CIO/CTO, but rather an ambitious, early career individual who has the basic skills and capabilities we are looking for, is eager to learn, takes direction well, works collaboratively with the management team and is looking to help build the systems infrastructure that will drive this company’s future.

QUALIFICATIONS

  • Education – Bachelor’s Degree in Computer Science or another business or automation related discipline, or commensurate on-the-job experience
  • Must possess excellent customer service skills and speak in a pleasant, helpful and understandable tone of voice.
  • Experience – At least 2-3 years’ experience with and/or proven ability to rapidly learn a wide variety of systems, including but not limited to:
    • Desktop and laptop computers, printers, and other peripheral equipment
    • Tablets and smartphones using Google Android and/or Apple iOS operating systems; Strong understanding of “app” stores and technologies; Experience with Samsung KNOX or other Mobile Device Management (MDM) technologies a big plus
    • Network routers, switches, wireless hotspots, etc.
    • Microsoft Office products, including Outlook, Excel, Powerpoint, and Word; Experience with Exchange and other server platforms a plus
    • Cloud computing technologies and solutions such as Zoho, ZenDesk, Salesforce, etc.
    • WordPress, HTML, XML, Formidable Forms, and online hosting platforms
    • Facebook, Twitter, LinkedIn, and other social media platforms
  • Communications skills – Clear and concise oral and written communication skills including good grammar are important; You will be communicating with the company’s senior management team on a regular basis

RESPONSIBILITIES

  • Manage and maintain office computer systems, including the development of a systems inventory as well as recommendations for and prioritization of upgrades and systems modifications
  • Manage software licensing across systems including ensuring that we have appropriate licenses for all installed software on company systems
  • Assist with the identification, research and evaluation of new systems to ensure that they will adequately address business needs
  • Manage and maintain all company internet and intranet sites including managing the hosting solution, e-mail systems, and handling updates, modification and additions to the company website and intranet systems, all of which are built on WordPress with Formidable Forms
  • Help to maintain the company’s online presence in coordination with the Sales and Marketing functions as well as other management team members, to include establishing and maintaining Facebook, Twitter and LinkedIn company profiles and sites and updating those profiles on an ongoing basis as directed by the GM/COO
  • Help to identify other ways in which the company can improve internal and customer facing systems and actively assist with developing custom solutions and/or identifying best of breed commercially available solutions

CORE COMPETENCIES

  • Influence & Persuasion: Able to convince others in both positive and negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
  • Resource Management: Able to control one’s own time and time of direct reports; prepare budgets and spend money wisely; ensure that people have needed equipment; identify and fulfill staffing needs.
  • Visioning: Able to pursue potential expansion opportunities for the organization; champion radically different ideas and be a leader in the market, identify long-term goals and invest appropriate resources as needed; communicate vision in a way that inspires others.
  • Initiative: Able to bring about great result from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision.
  • Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
  • Negotiating: Able to obtain agreement from multiple parties; earn trust while working out a deal; use good timing and carefully calculated strategies when bargaining; communicate high value of services; identify hidden agendas that might interfere with resolution of terms.
  • Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect materials for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.
  • Integrity: Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
  • Respect: Able to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
  • Attention to Detail: Able to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records.
  • Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or employees; listen well.
  • Willingness to Serve: Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
  • Flexibility: Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.
  • Policies, Process, Procedures: Able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices.
  • Continuous Learning: Able to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify own areas of opportunity and set and monitor self-development goals.
  • Team Centered: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
  • Equipment Knowledge: Able to operate various types of call center operations equipment including, but not limited to; communications systems, personal computers, printers, audio/visual support equipment, copy machines, FAX machines, telephone, and other departmental support systems.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult clients or staff members. The noise level in the work environment varies from light to moderate.

Chauffeurs

SUMMARY

Provides excellent client services by transporting top executives, personnel, and visitors in various types and styles of company vehicles. Prepares, receives and provides appropriate documentation for the delivery or pick up of passengers to ensure timely and accurate transportation. Greets clients and responds to inquiries in a professional and courteous manner. Demonstrates excellent knowledge of local area locations, attractions and history. May be required to plan itineraries and accompanying clients for extended periods of time. Relies on instructions and pre-established guidelines to perform the functions of the job. Solves problems and resolves complaints in accordance with authority and training. Ensures vehicle is clean and well maintained externally and internally in the passenger area. Must be licensed to operate a vehicle in accordance with Nevada state regulations. Must be knowledgeable and ensure compliance with all applicable regulations, laws, internal policies/ procedures, and internal control protocols.

As this position is key to providing the customer with an excellent service experience, the employee must demonstrate with both verbal and non-verbal actions; 1) Friendliness, 2) Willingness to service, 3) Gratitude for using the Company’s services for their transportation needs and 4) High degree of professionalism.

QUALIFICATIONS

  • High School diploma or general education degree (GED); or equivalent combination of education and experience.
  • Must possess excellent customer service skills and speak in a pleasant, helpful and understandable tone of voice.
  • Must have demonstrated ability to communicate in all aspects of the English language (bilingual experience a plus).
  • Ability to read and interpret documents such as procedure manuals, work instructions, software manuals.
  • Ability to complete routine reports and correspondence such as trip sheets or inspection forms.
  • Must be able to operate a motor vehicle in a safe and efficient manner.
  • Must achieve functional knowledge of area locations, attractions, and history and be able to effectively communicate with clients and answer questions they may have.
  • Must become knowledgeable of Company products and services.
  • Must have experience working with various communications systems including radios, cell phones/smart phones, text messaging, etc.
  • Must be dependable in reporting to work as scheduled.
  • Must be able to get along well with co-workers and work as a team.
  • Must present a clean and well-groomed appearance. Must be at least 23 years of age with an excellent driving record.
  • Must be able to pass an FBI background check (a key pre-requisite to getting a Chauffeur’s license)

CERTIFICATES, LICENSES, REGISTRATIONS

  • State of Nevada Class C Drivers License
  • State of Nevada CDL (Not required to apply, but may be required to operate some fleet vehicles)

Apply Now

Starters

SUMMARY

Assist with getting passengers a ride in an ODS vehicle by becoming a “Starter”. Starters work semi-autonomously at hotel properties and at the airport assisting passengers who have reservations or who would like to hire one of our vehicles on an impromptu basis. They ensure that customers get the right vehicle, coordinate with dispatch to ensure proper vehicle coverage at the door they are working and work closely with hotel personnel to provide excellent customer service to our mutual clients. Log events related to ODS fleet presence and vehicle hiring via an electronic app as well as written log forms.

QUALIFICATIONS

  • Minimum of a high school diploma or G.E.D. certificate or equivalent
  • Excellent command of the English language; clear spoken, easily understood
  • Bi-lingual capabilities are a plus
  • Ability to use technology for communications, including the use of tablets, smart phones, web based applications, computer software, etc.

Apply Now

Dispatchers
ODS Worldwide Transportation is looking for experienced dispatchers to join our team. Full Time positions are available which include benefits and incentives. Must know the Las Vegas Valley.

Requirements:

  • Transportation Experience a plus
  • Type at least 30-40 wpm
  • Computer Literate
  • Available any shift/must be flexible
  • Phone sales experience a plus
  • Well spoken

Apply Now

Call Center Supervisor

SUMMARY

Responsible for oversight and supervision of the Call Center team, the Supervisor is experienced with operational functions within a call center and has experience working with clients trying to arrange for transportation services with the company. Supervisors also perform other operational functions and provide oversight and assistance to the dispatch team as well.

QUALIFICATIONS

  • Minimum of a high school diploma or G.E.D. or equivalent
  • At least 3 years prior experience working in a call center or communications center that communicated directly with company clients / customers and business partners
  • Strong written and verbal command of the English language, with bilingual abilities being a plus
  • Experience with computers, smart phones, cell phones, office phones, radios and other communications devices
  • Experience with and/or ability to learn computer database systems rapidly
  • Calm, cool, rational demeanor; a good team leader with great instincts for customer service
  • Ability to coach and mentor customer service representatives on handling customer calls
  • Knowledge of the transportation industry and prior experience leading teams of 5 or more people a definite plus

Apply Now

Airport Supervisor
ODS Chauffeured Transportation is Las Vegas’s Premier Luxury Transportation company with over 100 vehicles and nearly 200 professional chauffeurs. It is also one of only three luxury transportation providers that operate directly outside of the baggage claim curb at McCarran International Airport. Our services include both shuttle services as well as chauffeured luxury vehicle services, serving hundreds of individual travelers on a daily basis. To keep this critical part of the business moving and growing, ODS has a team of coordinators and cashiers that man a booth at the airport terminal, load passengers into vehicles at the curb and coordinate with dispatch to ensure vehicles are always available and staged for arriving airport passengers.

The role of the Airport Supervisor is to plan, lead and support this team as well as to pitch in and help with
ensuring our customers and chauffeurs are properly taken care of. This is a complex, fast-paced leadership and
supervisory role that requires an individual who can think on their feet, is unafraid to make decisions (often with less than perfect information to work from), is capable of gaining the respect and followership of the airport team, chauffeurs and management team alike, and can lead the team to deliver flawless for-hire transportation services for all of the passengers that daily arrive at McCarran International Airport.

QUALIFICATIONS:

  • Education – Bachelor’s Degree or equivalent is strongly preferred, but an individual with a high school diploma and substantial experience in the transportation or logistics industry or a similarly fast paced, team driven field such as food service or retail will be considered.
  • Experience – At least 5 years of experience leading a team of 5-15 customer facing individuals in either a
    transportation role or at a restaurant or retail establishment with a similar pace. A strong understanding
    of setting schedules, directly supervising individual team members, interacting with other teams and
    management is critical to being successful in this role.
  • Experience – At least 5 years of experience leading a team of 5-15 customer facing individuals in either a transportation role or at a restaurant or retail establishment with a similar pace. A strong understanding of setting schedules, directly supervising individual team members, interacting with other teams and management is critical to being successful in this role.
  • Leadership capabilities – You must be able to gain the respect and followership of a team of up to a dozen or more team members, all of whom will be directly reporting to you. Demonstrated ability to lead
    teams in prior positions is critical.
  • Communications skills – You must possess outstanding verbal and written communications abilities in order to communicate clearly, concisely and professionally with passengers/customers, team members
    and management on a daily basis.
  • Systems or Equipment skills – You should have worked directly with mobile, desktop and cloud based systems and have decent skills with tools such as Windows based PCs, Android and or iOS mobile tablets and smart phones, and internet browsers and MS Office applications such as Word and Excel.
  • Special skills – Prior sales and/or sales leadership experience is a definite plus. Language skills are also highly desired as Las Vegas is an international destination city and communications with those passengers can be the difference between a customer using ODS or going to a different transportation provider.

RESPONSIBILITIES:

  • Understand the requirements of manning the areas assigned to ODS at the airport including curb space outside of baggage claim and the booths and podiums we operate in those areas. Develop a plan for appropriately staffing those areas during all key business hours.
  • Lead the process of recruiting and hiring additional team members to deliver airport transportation coordination services, including ensuring that job descriptions reflect the work to be done, that job ads are properly and timely posted and that the right people are hired for available positions.
  • Work directly with the ODS management team to ensure that the airport team has the tools it needs in order to be successful in its mission of growing our presence at the airport. This includes ensuring that the team has the proper equipment, systems and support and is properly staffed at all times.
  • Develop and manage on an ongoing basis the airport team schedule including working through schedule changes, vacations, call-offs and other events that may render a published schedule ineffective. Work with team members to ensure that the team feels like their needs are being adequately cared for while at the same time ensuring that the needs of the airport business are being properly taken care of. Work with management to deal with any team member departures and replacements.
  • Maintain an understanding of the airport rules and regulations and develop relationships with other airport personnel to ensure that ODS is always operating within acceptable operating parameters for airport vendors.
  • Supervise and oversee airport operations to ensure that ODS is properly taking care of customers, that vehicles are being properly dispatched to the airport according to passenger traffic, that team members are properly treating customers and working in harmony with other team members to ensure the highest level of customer service possible.
  • Work with ODS Management Team Airport Signatories to ensure that all airport team members are properly badged, that no badges are allowed to expire and that all airport badges and keys are tracked and maintained. Assist with badge or key collection efforts as requested by the management team.
  • Supervise and manage the airport team to ensure that they are properly trained on their roles, that they have what they need to do their jobs and that any issues that arise are timely and properly handled.
  • Provide regular updates on airport operations to the management team, alerting management to potential and actual issues and problems with possible solutions whenever necessary.

CORE COMPETENCIES:

  • Leadership: Able to assume a role of authority as necessary; set an example for coworkers; delegate responsibility and empower employees to make decisions; provide constructive feedback to others.
  • Energizing Others: Able to exhibit a can-do approach and inspire employees to excel; use competition to
    encourage others; develop performance standards and confront negative attitudes; develop a team spirit.
  • Influence & Persuasion: Able to convince others in both positive and negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
  • Resource Management: Able to control one’s own time and time of direct reports; prepare budgets and spend money wisely; ensure that people have needed equipment; identify and fulfill staffing needs.
  • Initiative: Able to bring about great result from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision.
  • Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
  • Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect materials for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.
  • Integrity: Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
  • Respect: Able to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
  • Attention to Detail: Able to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of
    records.
  • Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or employees; listen well.
  • Willingness to Serve: Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
  • Flexibility: Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from
    task to task; adapt to varying customer needs.
  • Policies, Process, Procedures: Able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices.
  • Team Centered: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
  • Equipment Knowledge: Able to operate various types of call center operations equipment including, but not limited to; communications systems, personal computers, printers, audio/visual support equipment, copy machines, FAX machines, telephone, and other departmental support systems.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment characteristics described are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second- hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult clients or staff members. The noise level in the work environment varies from light to moderate.

Apply Now

Join the ODS team today.

We are always looking for folks to join our field team of Chauffeurs and Starters and great positions on the office staff are available from time to time as well. Just review the postings on this page and follow the links to the application forms. We’ll be in touch as quickly as we can to follow-up and see if there is a fit.